Career transitions

How to transition from IT Support to Cloud Engineer

Turn troubleshooting experience into a cloud engineering pathway with Linux, networking and reproducible infrastructure.

What transfers

Incident triage, clear documentation and customer communication are valuable foundations. Cloud engineering adds automation and responsibility for shared infrastructure.

Where to focus

  • Linux administration and scripting
  • Cloud networking, identity and least privilege
  • Infrastructure as code, monitoring and recovery

Build a bridge project

Deploy a small private service in a learning environment, add monitoring, restrict permissions and rehearse recovery. Set spending alerts and remove resources afterwards.

Check the evidence

Use a runbook to diagnose a simulated outage and rebuild the environment from code. Explain the security and cost decisions to a reviewer.

This is a suggested learning pathway, not a guaranteed timetable or offer of employment. Adapt it to your starting point and target employer.